Responsible Gaming

Gambling should be a form of entertainment, not a way to earn money or solve financial problems. Always play within your means and never gamble with money you cannot afford to lose.

Age Verification

You must be 18 years of age or older to gamble, or the legal gambling age in your province or territory of Canada, whichever is higher. In Alberta, Manitoba, and Quebec the legal age is 18; in most other provinces and territories it is 19. We reserve the right to request proof of age and identity at any time.

Warning Signs of Problem Gambling

• Chasing losses by continuing to gamble to win back money
• Hiding your gambling from family or friends
• Gambling with money intended for rent, bills, or essentials
• Feeling restless or irritable when trying to cut down
• Lying about time or money spent gambling
• Borrowing money or selling possessions to gamble
• Neglecting work, school, or relationships because of gambling
• Gambling to escape stress, anxiety, or depression

Self-Help Tools

Many online casinos and prepaid card platforms offer tools to help you stay in control:

• Deposit limits — set a maximum amount you can add
• Loss limits — cap the amount you are willing to lose
• Reality checks — reminders of how long you have been playing
• Self-exclusion — take a break or block access for a set period
• Time-out periods — short cooling-off breaks from 24 hours to several weeks

Support Organizations

If you or someone you know needs help, contact the appropriate organization for your country or region:

• Canada: Responsible Gambling Council — www.responsiblegambling.org
• United Kingdom: GamCare — www.gamcare.org.uk | GamStop — www.gamstop.co.uk
• Australia: Gambling Help Online — www.gamblinghelponline.org.au
• United States: National Council on Problem Gambling — www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung — www.bzga.de
• Other countries: Please use the most relevant national problem gambling organization for your location.

Seek Help

If you recognise any warning signs in yourself or someone you care about, or if gambling is no longer fun, please reach out for support. You are not alone, and help is available — free, confidential, and without judgement.